SpreadMsg Lite 5.20
an email scanning agent that searches email waiting at their ISP, or from any POP3 or IMAP server, applying user-specified rules, like looking for specific text content, or for mail "from" a specific person, or specific words in the "subject", etc. If rules are met, instant rmessages are delivered or other action is taken: parse and forward all/part of the original email; send a file, launch a file or script, 2-way wireless msg & control etc.
instant messaging, wireless, email, alert, 2-way, info-on-demand, sms, cellular, pcs, gsm,

  AB Sequest 2.5.0
A program for sharing and controlling information on service requests, complaints etc. Useful for real estate managers, helpdesks, all types of distribution (water, gas, electricity etc.) and other situations where information on ongoing events must be available on a network.
service request, requests, claim, claims, complaint, complaints, customer care, helpdesk, help desk, disturbance,